To build great software, we need great people! Why should you join us?

 Our people demonstrate our winning culture through positive and meaningful relationships.

 You will work with market leading brand products in a global organization.

 we are named Great Place to Work in many countries around the world.

Learn & Grow:

 Ongoing focus on growth through training (domain and technical) and knowledge sharing through communities of agile teams.

 Innovation days every month.

 Diverse technology stacks in a forward thinking, open source-centric  environment.

 Work with other talented people solving a wide range of complex and unique challenges that have real world impact.

Culture:

 Work life balance and flexibility is not just discussed, it is our way of life.

 Challenging how things are done is not just encouraged, it is expected.

 We value autonomous, self-organizing teams allowing you to have a real say in

what you work on, who you work with, and how you work.

Ownership:

 Interact directly with customers to create critical business solutions. Be

responsible for Product Vision, Product Roadmaps, Communication,

Relationships, and supporting the Agile teams towards the right direction.

 Work with your team and product owners to manage project priorities, Quality, deadlines and deliverables.

Role description

We are seeking for a Product Specialist to join our Product Management Team to work in the development of our Value Capture Platform, an integrated sustainable and flexible digital product that supports business operations in the collection of the revenue from our biotechnology business.

Product Specialists work closely with software engineers and Product Managers to guide products from conception to launch, focused on internal IT Processes and tools that support our software development model and our way of working. The role is expected to support vital activities during the life cycle of our product, managing the Quality and delivery processes as well as monitoring the performance of our product after launching, by monitoring the support model and the adoption of our solutions.

Responsibilities

 Understand Product functionalities and internal design of the system:

o Architecture

o The core functionalities

o Pain points

o Procedures and jobs

o interfaces diagrams of the product

o Audit processes.

 Monitoring and coordination of the activities related to Incident Management

o Aging Monitoring

o Escalation

o Task Forces coordination

o Workaround coordination

 Take ownership and follow up of problem management activities

 Coordination and support to users in UAT and Quality activities in general

 Release Plan Management

o Planning

o Communication

o Facilitation

 Monitoring and analysis of our product once launched to production

 Metrics of adoption and user happiness (Google HEART)

Required qualifications

 At least a Bachelor’s degree in Computer Science, Engineering, or equivalent.

 Minimum 2 years of Product specialist, Product Owner, Technical Lead, project

manager or software engineer. Scrum experience required.

 Advanced Written and Oral English.,

 Strong communication and collaboration skills.

 Entrepreneurial drive and demonstrated ability to achieve stretch goals in an

innovative and fast-paced environment.

 Excellent problem-solving, organizational and analytical skills, with the ability to evolve

product strategy based on research, data and industry trends.

 Ability to think strategically about technology and execute as necessary

 Flexibility and agility to learn new things and take new responsibilities

Additional Qualifications

 Between 30 and 50 years old, Ideally

 Experience in quality software, testing, etc

 Metrics and KPI Design experience

 Project Management Knowledge

 Desireble JIRA Knowledge

 ITIL Knowledge

o Incident Management

o Problem Management

o Change Management

Locacion:  Retiro, CABA