RESPONSIBILITIES

• Work collaboratively with product owner and scrum team to create solutions which support business goals and work within technical constraints, while optimizing the experience for users.

• Create low or high-fidelity wireframes or prototypes that include interaction design, content and visual design at the right level of detail needed to communicate the intent of the design.

• Use a wide variety of user research techniques from concept to implementation to understand mental models, user needs, and patterns of behavior to test assumptions, inform the design and influence prioritization.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• A strategic mindset with excellent judgement, to ensure that products are shipped with the best user experience within the given technical and business constraints.

• Generalist user experience professional with experience in both design and research for complex web-based or enterprise applications.

• Ability to have an empathetic, human-centric approach to analysis, with working knowledge of usability and accessibility standards.

• Ability to understand and incorporate complex technical and business requirements into research and design.

• Excellent analytical and creative thinking abilities.

• Excellent interpersonal communication and presentation skills.

• A strong desire and eagerness to be curious, inquisitive, and innovative.

• Enthusiasm for teaching.

• Strong attention to detail, with an understanding of how a project fits in with larger strategic goals.

• A love of complex problems inherent in enterprise software development.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s or Master’s Degree in Design, Human-Computer Interaction, Cognitive Psychology or related disciplines.

• 5-7 years of experience conducting user research and designing solutions for complex web-based or enterprise applications.

• Experience in system design for companies and software development