Pre-Sales Solutions architect ServiceNow Remoto LATAM ID #00193


We are seeking a dynamic and experienced Pre-Sales Solution Architect to join a leading Canadian-based company on its journey towards excellence. This role is ideal for professionals with a strong background in deploying ServiceNow, a deep understanding of ServiceNow ITSM, and the broader ServiceNow Platform Suite. As a key player in a fast-paced ecosystem, the ideal candidate will have exceptional communication skills and the ability to guide clients toward success through tailored solutions. This is a unique opportunity to make a significant impact and collaborate closely with the leadership team.


Key Responsibilities:

  • Act as the first point of contact alongside the sales team to engage with potential new clients and establish credibility quickly.
  • Analyze client requirements and work collaboratively with sales and delivery teams to architect optimal ServiceNow solutions tailored to client needs.
  • Design, price, and scope ServiceNow solutions for prospective clients.
  • Implement third-party integrations while addressing unique challenges faced by customers.
  • Collaborate with cross-functional teams to ensure seamless implementation of ServiceNow solutions.
  • Participate in ServiceNow Pre-Sales Training programs as needed and achieve relevant certifications.
  • Contribute to joint account planning sessions and assist in building future roadmaps for clients.
  • Translate business requirements into Rough Order of Magnitude (ROM) estimates and Statements of Work (SOW).

Qualifications & Requirements:

  • A minimum of 3+ years of experience in the ServiceNow ecosystem, with a proven track record in Partner Management.
  • Strong business acumen with the ability to grasp business strategies, operational processes, challenges, and capabilities.
  • Proven ability to influence technical decisions by presenting options with clear pros, cons, and associated risks for key design and technical choices.
  • Excellent communication skills, both verbal and written, with the confidence to articulate ideas effectively to both technical and non-technical audiences.
  • Exceptional listening skills combined with the ability to present intelligent, thoughtful solutions that resonate with stakeholders.

Why Join Us?
This role offers an exciting opportunity to work in a fast-paced environment where you can leave your personal mark on impactful projects. You'll also have the chance to collaborate closely with a visionary leadership team and contribute to shaping the future of our clients’ success stories.

If you are passionate about delivering innovative solutions, thrive in dynamic ecosystems, and possess a strong foundation in ServiceNow, we encourage you to apply!

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