System Engineer Hybrid, Denver, CO ID #00331

We are seeking a Systems Engineer to support and manage customer infrastructure across networking, endpoints, servers, and cloud environments. This is a hands-on, hybrid role based in the Denver metro area — you’ll split time between remote work and on-site support at our cliente Denver and local customer sites. You will participate in incident response, troubleshooting, infrastructure improvements, and automation initiatives across a wide range of technologies, with a strong emphasis on networking and systems administration alongside cloud operations.

What you’ll be doing

• Configure, maintain, and troubleshoot enterprise networking equipment including Cisco access points and switches and Fortinet / FortiGate firewalls and security appliances.
• Provide on-site hands-on support at customer locations in the Denver metro area — including rack/stack, hardware replacement, network cutovers, and in-person incident response.
• Administer and support Windows Server, Linux, and endpoint environments across multiple customer accounts.
• Troubleshoot infrastructure and application incidents across networking, systems, identity, and cloud layers.
• Manage and support cloud environments across AWS services including EC2, ECS, EKS, ALB, RDS, VPC, VPNs, S3, and CloudFront.
• Implement monitoring and alerting to maintain system reliability and availability.
• Collaborate with engineering teams on automation initiatives and Infrastructure as Code deployments.
• Assist with performance optimization, cost optimization, and architecture improvements.
• Provide technical support and guidance to customers and internal teams.
• Participate in operational processes including incident response and on-call rotations. Is this role for you?

Qualifications

• 3+ years of experience in a systems, network, or infrastructure engineering role, ideally in an MSP or multi-customer environment.
• Strong networking background: hands-on experience configuring and troubleshooting enterprise-grade networking equipment and security appliances, specifically Cisco, Fortinet, and Palo Alto.
• Hands-on experience administering Windows Server, Linux, and related systems.
• Experience supporting identity and endpoint platforms (Active Directory, Entra ID, Microsoft 365).
• Working knowledge of AWS architecture and core services (EC2, VPC, IAM, RDS, S3).
• Experience designing and troubleshooting complex production environments.
• Experience with Infrastructure as Code.
• Experience supporting databases such as MySQL, PostgreSQL, or Aurora RDS.
• Experience with endpoint management tooling such as NinjaRMM.
• Experience working in Managed Service Provider (MSP) environments.
• Experience mentoring or supporting junior engineers.
• Fluent in spoken English.
• Must be based in the Denver metro area and able to work on-site 2 days per week at our client Denver and travel to local customer sites as needed. Desirable
• AWS certifications.
• Cisco and/or Fortinet certifications.
• Experience with containers (Docker, ECS, EKS, Kubernetes).
• Experience with CI/CD pipelines.
• Experience with Azure or multi-cloud environments.
• Experience with cloud governance platforms such as MontyCloud.
• Experience with Trend Micro security solutions. Location
• Hybrid —
• Based in the Denver, Colorado metro area. On-site presence required at our client Denver and local customer sites 1–2 days per week, plus customer site visits as needed. In addition to the perks of working with an awesome team, our client offers competitive compensation, comprehensive benefits, training on cutting-edge technologies and partners (AWS), a flexible work schedule, responsible time off, and much more!

If you think you’d be a great fit,